Sorry for flooding your page with two posts in a row (and no i am not that problematic, only 2 out of clients i face are a little hard to please). As frickinmuck has suggested, i am posting one of my previous comment into a post since it seems worthy of discussion, here goes:
A client of mine always calls me at any time of the day, and demands changes to be made within the next 30 minutes. I am a student on summer break, and yes, this is a freelance project. So, the way he sees it is that it is vacation time, and therefore i have all the time in the world. Yes, i do have time on my hands, that is the reason why i accepted the project in the first place.
He calls round the clock. And i guess as most business types are, whenever he could slot in some time, he would review my work and call me at that instant. The problem is i don't want to work like this. I think it is rather stressful to pick up a call 10pm, and be expected to make changes immediately. If the changes are minor changes to him, he expects it in half an hour. They are "do-able" but definitely not "enjoyable".
I have been upfront, stating that i am unavailable but it isn't any better, as he would then just shift the timing a little, adding casually "alright, just work on it, and get back to me tonight, no matter how late it is". On several occasions he has even "allowed me to go get some rest" and "get up 8am latest tomorrow".
Like most freelancers, i suppose he presumes it is fine for us to work off office hours, clients may take it that we are more flexible like that, and leave the usual communication and working protocols aside. And like other part-time freelancer who is still attending college, i am guessing clients could get the wrong message that we are easy to take advantage of in respect to time.
I don't want to be so flexible to the extent of being a pushover. And although one of the benefits of freelancing is to work outside the usual 8-to-5, i do think it is rude of him to chase after changes with a snap of his fingers. I will feel better if i could at least have half a day to get back to him. Unless the changes are extremely extremely minor changes, of course.
He has two other projects that he would like me to take on for his business, but right now i am finding it quite draining to work with someone like that. Have any of you worked with people like this? Please do share your experiences and advice on this matter.
Thank you.